Product Registrations

Product Registration

Please note: Registering your product does not guarantee the validity of your warranty claim. To make a warranty claim, you must have a valid warranty issued by Shure for your product, and you are required to present proof of purchase for the product in the form of the original purchase receipt issued from a Shure-authorised reseller. As the actual Limited Warranty includes other important terms, conditions, limitations and exclusions, please refer to the warranty card issued by Shure and packaged with your product, or contact Shure Asia or its authorized resellers.

Product Information
Your Purchase
Contact Information
Warranty Information

The following section applies to Airpulse PRO webstore consumers only.
This document describes the warranty terms for all Airpulse products sold on the webstore. Our goods come with guarantees that cannot be excluded under the European Consumer Law. Airpulse Pro's obligations are limited to repair of the defect or replacement of the defective part or at its discretion replacement of the product itself if products fail to be of acceptable quality. Warranty repairs must be carried out by Airpulse Pro or its authorized repair centre .

What the warranty covers:
If a product proves to be defective in material or workmanship during the warranty period, Airpulse PRO will, as its sole option, repair or replace the product with a similar product for free. Replacement products or parts may include remanufactured or refurbished parts or components.

How long is the warranty period:
Products are warranted for one (1) or two (2) years, subject to local laws and regulations, from date of purchase.

Who the warranty protects:
This warranty is valid for use by the original purchaser with original proof of purchase or receipt.

What the warranty protects:
This warranty is only valid for products distributed by authorised dealer(s) and Airpulse PRO Online in Australia or Europe.

Please contact AIRPULSE PRO CUSTOMER SERVICE at for warranty information and service:


Customer Service: Contact Us


What the warranty does not cover:

  • Any product, on which the serial number has been defaced, modified or removed.
  • Accidents, misuse, neglect or acts of nature, unauthorised product modification, or failure to follow instructions supplied with the product.
  • Repair or attempted repair by anyone not authorised by Airpulse PRO.
  • Any damage to product during transit and delivery
  • Removal or installation of the product.
  • External causes, such as electric power fluctuations or failure
  • Use of supplies or parts not meeting the specifications of Edifier.
  • Normal wear and tear.
  • Failure of owner to perform periodic product maintenance as stated in the user manual such as cleaning methods.
  • Any other cause that does not relate to product defect.

Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusions of damages:
Airpulse PRO ’s liability is limited to the cost of repair or replacement of the product. Airpulse PRO shall not be liable for:

  • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  • Any other damages, whether incidental, consequential or otherwise.
  • Any claim against the customer by any other party

Effective of State Law:
The benefits conferred by this warranty are in addition to all rights and remedies in respect of the product that the consumer has under the Competition and Consumer Act 2010 and similar state and territory laws.

If your AIRPULSE product(s) is not purchased via AIRPULSE Web store, warranty on all AIRPULSE product(s) will be covered by the local distributor in that country, where the product was purchased. You can keep the receipt with you, as this is your proof of purchase. With your receipt, showing the date of purchase and model of the speaker, together with serial number in hand, you are covered by local warranties

The above policies are for warranty service and the customer will be responsible for any costs associated with non-warranty conditions. AIRPULSE PRO reserves the right to make a final decision regarding problem determination and the appropriate service options. These policies are subject to change without prior notice.

Privacy Policy

AIRPULSE PRO is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the AIRPULSE PRO Web site and governs data collection and usage. By using the AIRPULSE PRO website, you consent to the data practises described in this statement.

Collection of Personal Information
AIRPULSE PRO collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. AIRPULSE PRO also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by AIRPULSE PRO. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by AIRPULSE PRO for the operation of the service, to maintain quality of service and to provide general statistics regarding use of the AIRPULSE PRO Web site.

Please keep in mind that if you directly disclose personally identifiable information or sensitive data through AIRPULSE PRO public message boards, this information may be collected and used by others. Note: AIRPULSE PRO does not read any of your private online communications.

AIRPULSE PRO encourages you to review the privacy statements of Web sites you choose to link to from AIRPULSE PRO so that you can understand how those Web sites collect, use and share your information. AIRPULSE PRO is not responsible for the privacy statements or other content on Web sites outside of AIRPULSE Web site.

Use of Personal Information
AIRPULSE PRO collects and uses personal information to operate the AIRPULSE PRO Web site and deliver services optimised for your best viewing experience. AIRPULSE PRO also uses your personally identifiable information to inform you of other products or services available from AIRPULSE PRO and its affiliates. AIRPULSE PRO may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

AIRPULSE PRO does not sell, rent or lease its customer lists to third parties. AIRPULSE PRO may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to any third parties. In addition, AIRPULSE PRO may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to AIRPULSE PRO, and they are required to maintain the confidentiality of your information.


AIRPULSE PRO does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.


AIRPULSE PRO keeps track of the Web sites and pages our customers visit within AIRPULSE PRO, in order to determine what AIRPULSE PRO services are the most popular. This data is used to deliver customised content and advertising within AIRPULSE PRO to customers whose behaviour indicates that they are interested in a particular subject area.


AIRPULSE PRO Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on AIRPULSE PRO or the site; (b) protect and defend the rights or property of AIRPULSE PRO; and, (c) act under exigent circumstances to protect the personal safety of users of AIRPULSE PRO, or the public.

Use of Cookies
The AIRPULSE PRO Web site use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise AIRPULSE PRO pages, or register with AIRPULSE PRO site or services, a cookie helps AIRPULSE PRO to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same AIRPULSE PRO Web site, the information you previously provided can be retrieved, so you can easily use the AIRPULSE PRO features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the AIRPULSE PRO services or Web sites you visit.

Security of your Personal Information
AIRPULSE PRO secures your personal information from unauthorised access, use or disclosure. AIRPULSE PRO secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement
AIRPULSE PRO Limited regularly reviews this Statement of Privacy policy to comply with updates in reflect company and customer feedback. AIRPULSE PRO encourages you to periodically review this Statement to be informed of how AIRPULSE PRO is protecting your information. It explains what information we collect, why we collect it, how we use it, who we may disclose it to and your rights regarding personal data.

Your personal information is secure and we aim to continue to make data protection our highest priority.

Contact Information
AIRPULSE PRO welcomes your comments regarding this Statement of Privacy. If you believe that AIRPULSE PRO has not adhered to this Statement, or you would like to delete all your stored data, please contact AIRPULSE PRO at

Airpulse PRO Is Committed to User Data Protection

Permission to Collect Personal Data (GDPR compliant)

We strive to stay current with our customer base while maintaining compliance in the interest of our consumers in protecting their privacy and data. To do this, we ensure that all data collected on behalf of Airpulse PRO is :

  • Limited to what is necessary only
  • Collected with permission and cultivated to ensure all data is accurate and current
  • Follows the laws of the EU
  • Is used legitimately and with permissions
  • In compliance with our privacy policy

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